Müşteri ilişkilerinde hareket noktası : müşteri memnuniyeti ve ölçümü/ Şebnem Akın Acuner ; Şebnem Akın Acuner.

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Language: Turkish Series: Milli Prodüktivite Merkezi yayınları ; no. | 655Publisher: Ankara : Milli Prodüktivite Merkezi 2004Edition: Description: 120 sayfa : tbl.; 24 cmContent type:

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Book	Prof. Dr. Azmi Özcan Kütüphanesi			Uluğbey Salonu	HF5415.335 .A28 2004 (Browse shelf(Opens below))	HF				Available	Genel Bağış		0034828

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