Yeni altın standardı : efsanevi bir müşteri deneyimi yaratmak için 5 liderlik ilkesi : The Ritz-Carlton Hotel Company'nin izniyle/ Joseph A. Michelli ; Joseph A. Michelli; çeviren İlker Gülfidan.

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Language: Turkish Series: Optimist yayın ; no. | 159Publisher: İstanbul : Optimist 2008Description: 287 sayfaContent type:

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Book	Prof. Dr. Azmi Özcan Kütüphanesi			Uluğbey Salonu	HD57.7 .M53 2008 (Browse shelf(Opens below))	HD				Available	Genel Bağış		0007860

Özgün eser adı: The new gold standart.

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