Goetsch, David L. . <br/><br/>
Quality management :  introduction to total quality management for production, processing, and services/ 
David L. Goetsch ; David L. Goetsch, Stanley B. Davis. 
 - 5th ed.  
 - xviii, 814 sayfa: resimli 
<br/><br/><label>ISBN: </label>0131189298  73,775000000000006 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .G64 2006