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Hizmet kalitesi, modeller ve hizmet kalitesine yeni bir bakış açısı/

Seyran, C. Deniz.

Hizmet kalitesi, modeller ve hizmet kalitesine yeni bir bakış açısı/ C. Deniz Seyran ; C. Deniz Seyran. - 128 sayfa; 25 cm. - Kalder Yayınları No ; 34. . - Kalder Yayınları No ; 34. .

ISBN: 9759850206

Subjects--Topical Terms:
Service industries--Marketing.
Service industries--Management.

LC Class. No.: HD9980.5 / .S49 2001

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