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Müşteri tatmininde süreklilik/

Gerson, Richard F..

Müşteri tatmininde süreklilik/ Richard F. Gerson ; Richard F. Gerson. - 110 s. ; 21 cm. - Rota yayınları.Etkin Yönetim dizisi ; 05 . - Rota yayınları.Etkin Yönetim dizisi ; 05 .

ISBN: 9757805696

Subjects--Topical Terms:
Müşteri Hizmetleri.
Customer services.

LC Class. No.: HF5415.5 / .G47 1997

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