Quality management : introduction to total quality management for production, processing, and services/
Quality management : introduction to total quality management for production, processing, and services/ David L. Goetsch ; David L. Goetsch, Stanley B. Davis. - 5th ed. - xviii, 814 sayfa: resimli
0131189298 73,775000000000006
Total quality management.
HD62.15 / .G64 2006
